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recent reviews
Student
By: Katty Lynch on March 28, 2017
I had a great experience living here. The people working were always kind and helpful. The prices were amazing for the location. Plus, they allow pets! I got to live with my dog which is impossible to find on campus. I would recommend this place to anyone.
Rated : 5/5 (1 Vote)
Terrible Management
By: Joy Johnson on March 17, 2017
This week I realized how badly The Retreat at College Station, under Landmark Properties, is to their residents. Several of us have been in dispute over our utility bills. In my case, I returned to the cottage I rent after being away for over a month to find that my heat had been turned on high and left running 24/7. It seems the property had let people in to take out the thermostat. I immediately notified Brightan, a manager at the leasing office, of the issue and I was given full assurance that my bill would be taken care of as long as I could show that my previous bills were significantly smaller. As soon as I saw my bill was over $200 when I usually pay about $30 dollars I gave them the evidence they needed. Worse yet my next bill was over $100 dollars because the heat had been left running on high over two billing cycles. That makes the total over $300. They decide to credit my rent $100 as full compensation. Of course, I let them know that this is unacceptable and unfair. Christine who had been handling my case suddenly stops working at the Retreat. Today I find that they simply took the bill amount from my retreat account which I still had money on. This with no notice at all. Naïvely I had believed The Retreat at College Station / Landmark Properties would do right by me. I'm left trying to figure out where to come up with the extra money to pay the STILL outstanding electricity bill with SimpleBills, their third party vendor, and pay rent in a few weeks. This incident is a series of misfortune that I have had to deal with since moving in. From mold, termites, broken heating in winter time, and more. I'm usually not one to complain online but people need to know what they are getting into with this place. I would hate for others to be victimized.
Rated : 1/5 (1 Vote)
resident
By: Mike on March 1, 2017
I lived at Lo610 for 3 years, in apt 1401,I witnessed the decline in the quality of the neighbors and the grounds in general. Too many pet owners do not pick up the dogs mess even though free waste bags are provided! Neighbors were not friendly any more either. For these reasons I gave my required 60 day move out notice on Jan 1 2017. Under the requirements of my lease I was required to pay these two months plus an early lease move out penalty of around 900.00. I paid the rent for Jan. while at the same time found another place to live and was moving. My brother had just arrived from overseas for some emergency healthcare at the VA and he was staying with me until he went back overseas.He was going to stay in the apt until the end of Feb. He died suddenly and unexpectedly on Jan 13 and I found him on the 16th. Now, the management will not forgive the Feb rent or the penalty. As one can imagine, I was devastated and could not work for several weeks therefore I was drastically low on funds. The heartless nature of this corporation should cause anyone considering to move into this property to pause and consider other alternatives. Furthermore, the odor of the blood which soaked into the carpet and the concrete and the odor of my brothers death which permeated the walls will never be completely removed. Anyone moving into apt 1401 will have to contend with the lingering smell and his very unhappy spirit. Shame on this corporation for having no compassion.
Rated : 1/5 (1 Vote)
Drug Dealers and users all live here!
By: Gleeson Glory on February 28, 2017
This is a great place to live! Especially if you like illegal drugs used by your downstairs neighbors that seeps through the vents and infects your whole house. We have lived here for more than 2 years and have never been affected by it. Now it has happened every day for 4 weeks. Imagine your wife telling you that she smells "skunk" and gets they Apartment manager, they confirm the smell, but at a later date say it must be the heating. I have never used the stuff but I have lived in Amsterdam, so I know what it smells like. We can’t even call the police because we don't see it happening yet it is affecting our health. We are more lethargic, dehydrated, and have an acute hunger every time it happens. Sometimes they do it in the middle of the day or right when you try to go to bed. Great if you love the stuff but here it is still illegal and I don't want my family to be a part of it. You would think you would have protection within your own home but once you start smelling it and you just want to run away or call someone, you can't because it is where you live. Your kids will love growing up all high, and the hot tub is great too!
Rated : 1/5 (1 Vote)
very sketchy
By: Devin Gibeck on February 12, 2017
Stay away from these people. The management will put you through the ropes if you are not approved right away. the had me wait three weeks, so they could "look into my information and see if they could get me approved". Then they told me i was approved and to bring in my security deposit, set up the electric and gas and put everything in my name. i did all of that the same day and then they tell me that their managaer had to check into something so i let them do that so i waited a day called them back and they told me that even after they told me i was accepted that corporate told them that my credit wasnt good enough and that i was denied. after setting up all the bills in my name. giving them my deposit. which they put into their system without me even being approved on their end. and now they tell me i have to wait a month to get my 800 dollars back because they put it in their system already. without me being approved like they told me i was. the day after i gave it to them. they are really sketchy and they beat around the bush alot giving you false information.
Rated : 1/5 (1 Vote)
BEWARE!!!! Worst Apartments EVER!!!!!
By: Jayne Doe on January 21, 2017
Units are in very poor conditions. (Wished I could post pictures on here) Dirty Smelly Carpets, Roaches, Maintenance NEVER fixes anything right
Rated : 1/5 (1 Vote)
NEVER SIGN A LEASE HERE
By: Are utilities furnished on December 15, 2016
Do not sign a lease here! I signed a lease back in March, and in the summer I found out that I wouldn't be able to go back to school. With the "new management" that took over, they were extremely unhelpful and rude. I paid all of the fees I needed to pay, racking up into hundreds of dollars and found someone to take over my lease. I DO NOT HAVE A LEASE WITH THEM ANYMORE AND I NEVER MOVED INTO THE APARTMENT. I now find out that I have a debt collector in Georgia coming after me for a $100 fine that Gateway issued in my name for the 'damages and cleaning that was needed when you moved out'. Again, I NEVER MOVED IN. I am a 19 year old college student and this 'debt' is going to remain on my record. My lawyer is currently speaking with the agency to get me out of this insane fine. Gateway is harassing, they are rude, they are unhelpful. I would never recommend this apartment complex to anyone.
Rated : 1/5 (1 Vote)
RECOMMEND TO ALL!
By: Juan Leguizamon on December 9, 2016
I have been living in a 3/3 and I have loved it! The proximity to campus, the reliable buses, the office staff, and amenities have all added to the positive aspects of living here. It is a very affordable living option for students and they even serve the residents breakfast every Friday morning! I recommend considering living here if you are looking for apartments in Gainesville!
Rated : 5/5 (3 Votes)
UNPROFESSIONAL PROPERTY MANAGMENT
By: Are utilities furnished on November 22, 2016
infested with roaches.
Rated : 5/5 (1 Vote)
Avoid This Complex
By: Steve Jackson on October 23, 2016
Newer complex, near UNC Charlotte campus. Amenities appear nice but poor maintenance makes enjoyment challenging. Simple things, like 'free' WiFi often inoperable, meaning one has to use one's own cell phone data. Rapidly degrading facility, shoddy construction, with very poor local management; high turnover of inattentive staff. Facility is actually owned by a west coast corporation that overrides local staff decisions. Corporate management has active policy to charge tenants inflated costs to 'refurbish' apartments after move-out, with no recourse. Fees rapidly equal one months' extra rent. Be warned. Avoid renting here. Many other nicer places are available.
Rated : 5/5 (1 Vote)
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