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recent reviews
Unfairly cheated out of deposit
By: Ni Ra on April 28, 2017
The worst service I have ever received. After submitting our application, we were told that we would know the outcome of our application in 3-5 days. We didn't hear anything for weeks and had to constantly call them to ask for an update. Finally after 4 weeks, they told us that our application was approved and that we had 3 days to respond to them. I called them on the 3rd day and the person that I spoke with (Ashley) told me that I had one more day. When I called them the next day, they said that 3 days were up and our refund will not be given back. I told them that I acted on the information given by Ashley herself, but the manager refused to listen. "I don't care what information you received from our office, we won't refund the deposit", these were the exact words spoken by the manager to me. I repeat, the worst ever service by the leasing office people and we have been unfairly cheated out of our deposit. DO NOT EVER APPLY HERE!!!!
Rated : 1/5 (1 Vote)
Look Elsewhere
By: Conner on April 24, 2017
All the vistas has going for it is its location and 1 or 2 friendly employees in the leasing office. They do a great job of making these apartments seem like the best place to be until you sign your lease and move in. I once read the horrible reviews before moving in, but I was convinced that only a handful of residents were upset with their stay. Only months into living here I learned that I had been played. I learned from maintenance that in order to finish building the complex in time for the move in date everything was rushed, leading to cracks running through the walls in my living room, kitchen, and bedroom. Also, a good majority of residents including me cannot open our balcony doors because of how much the frame is shifting. The building is literally crumbling from the inside out. Not to mention, it is infested with cockroaches from the first story all the way to the fifth. But don't bother seeking any help/attention from managers, as they are some of the most lucrative and twisted people i have ever dealt with. For example, I learned after attempting to resign my lease, that the vistas had leased my apartment to a higher paying customer without telling me, causing me to scramble to find a new place to live. If you take away anything from this review, let it be that management is a disgrace to customer care once you sign that lease, and that the vistas is often joked about among students for being the most disgusting place to live near campus. I fully recommend not taking any chances on this property, as there are countless better options which are less than one mile away.
Rated : 5/5 (1 Vote)
Will B.
By: William on April 12, 2017
I've lived off-campus for the majority of my collegiate career at Clemson University. That said, I found myself fortunate enough to not only stay in Clemson's Loft Apartments but, I lived here for over 3 years. I lived at Clemson Lofts starting the Spring Semester of my freshman year, all the way through graduation. I thought then (first year) what I do now, it's hands-down the niceest place in Clemson (including the swanky hotels they have you stay in when you visit here the first time). Everything they said they have, they had/have. Do they have 50 tanning beds, no. They have three, god forbid you might have to wait in line (damn, tough deal right?). I know students that talk trash about this place while they're standing in line at the only student tanning beds in town (free, mind you). Those people are 10000% idiots. I would read through with caution and try to judge them based on face value, plain and simple. I got to play pool almost as often as I'd like, chill by the pool in the summer, and relax in my industrialized style apartment in the winter. I mentioned the tanning beds right lol? Parking is decent to open most days, the place is clean, staff is friendly and seems to not only have a decent understanding of repairing stuff but, appears to actually give a damn about the spoiled bratz that occasionally infest the halls (and apparently this site as well. To cut-to-the-chase; Clemson Lofts is the best place in town by a long-shot. Must be a reason I and every other student/tenant in here had to pre-lease a year in advance to get a chance to live here. My (this) generation complains about nothing or just to hear themself cry more often than I'd like to admit. I'd recommend this place in a heartbeat. I do wholeheartedly recommend Clemson Lofts. Not only as an off-campus, student housing solution but, by-a-mile the best overall student housing solution in alllll of Clemson. Happy hunting freshman :p
Rated : 4/5 (1 Vote)
By: Katty Lynch on March 28, 2017
I had a great experience living here. The people working were always kind and helpful. The prices were amazing for the location. Plus, they allow pets! I got to live with my dog which is impossible to find on campus. I would recommend this place to anyone.
Rated : 5/5 (1 Vote)
Terrible Management
By: Joy Johnson on March 17, 2017
This week I realized how badly The Retreat at College Station, under Landmark Properties, is to their residents. Several of us have been in dispute over our utility bills. In my case, I returned to the cottage I rent after being away for over a month to find that my heat had been turned on high and left running 24/7. It seems the property had let people in to take out the thermostat. I immediately notified Brightan, a manager at the leasing office, of the issue and I was given full assurance that my bill would be taken care of as long as I could show that my previous bills were significantly smaller. As soon as I saw my bill was over $200 when I usually pay about $30 dollars I gave them the evidence they needed. Worse yet my next bill was over $100 dollars because the heat had been left running on high over two billing cycles. That makes the total over $300. They decide to credit my rent $100 as full compensation. Of course, I let them know that this is unacceptable and unfair. Christine who had been handling my case suddenly stops working at the Retreat. Today I find that they simply took the bill amount from my retreat account which I still had money on. This with no notice at all. Naïvely I had believed The Retreat at College Station / Landmark Properties would do right by me. I'm left trying to figure out where to come up with the extra money to pay the STILL outstanding electricity bill with SimpleBills, their third party vendor, and pay rent in a few weeks. This incident is a series of misfortune that I have had to deal with since moving in. From mold, termites, broken heating in winter time, and more. I'm usually not one to complain online but people need to know what they are getting into with this place. I would hate for others to be victimized.
Rated : 1/5 (1 Vote)
By: Mike on March 1, 2017
I lived at Lo610 for 3 years, in apt 1401,I witnessed the decline in the quality of the neighbors and the grounds in general. Too many pet owners do not pick up the dogs mess even though free waste bags are provided! Neighbors were not friendly any more either. For these reasons I gave my required 60 day move out notice on Jan 1 2017. Under the requirements of my lease I was required to pay these two months plus an early lease move out penalty of around 900.00. I paid the rent for Jan. while at the same time found another place to live and was moving. My brother had just arrived from overseas for some emergency healthcare at the VA and he was staying with me until he went back overseas.He was going to stay in the apt until the end of Feb. He died suddenly and unexpectedly on Jan 13 and I found him on the 16th. Now, the management will not forgive the Feb rent or the penalty. As one can imagine, I was devastated and could not work for several weeks therefore I was drastically low on funds. The heartless nature of this corporation should cause anyone considering to move into this property to pause and consider other alternatives. Furthermore, the odor of the blood which soaked into the carpet and the concrete and the odor of my brothers death which permeated the walls will never be completely removed. Anyone moving into apt 1401 will have to contend with the lingering smell and his very unhappy spirit. Shame on this corporation for having no compassion.
Rated : 1/5 (1 Vote)
Drug Dealers and users all live here!
By: Gleeson Glory on February 28, 2017
This is a great place to live! Especially if you like illegal drugs used by your downstairs neighbors that seeps through the vents and infects your whole house. We have lived here for more than 2 years and have never been affected by it. Now it has happened every day for 4 weeks. Imagine your wife telling you that she smells "skunk" and gets they Apartment manager, they confirm the smell, but at a later date say it must be the heating. I have never used the stuff but I have lived in Amsterdam, so I know what it smells like. We can’t even call the police because we don't see it happening yet it is affecting our health. We are more lethargic, dehydrated, and have an acute hunger every time it happens. Sometimes they do it in the middle of the day or right when you try to go to bed. Great if you love the stuff but here it is still illegal and I don't want my family to be a part of it. You would think you would have protection within your own home but once you start smelling it and you just want to run away or call someone, you can't because it is where you live. Your kids will love growing up all high, and the hot tub is great too!
Rated : 1/5 (1 Vote)
very sketchy
By: Devin Gibeck on February 12, 2017
Stay away from these people. The management will put you through the ropes if you are not approved right away. the had me wait three weeks, so they could "look into my information and see if they could get me approved". Then they told me i was approved and to bring in my security deposit, set up the electric and gas and put everything in my name. i did all of that the same day and then they tell me that their managaer had to check into something so i let them do that so i waited a day called them back and they told me that even after they told me i was accepted that corporate told them that my credit wasnt good enough and that i was denied. after setting up all the bills in my name. giving them my deposit. which they put into their system without me even being approved on their end. and now they tell me i have to wait a month to get my 800 dollars back because they put it in their system already. without me being approved like they told me i was. the day after i gave it to them. they are really sketchy and they beat around the bush alot giving you false information.
Rated : 1/5 (1 Vote)
BEWARE!!!! Worst Apartments EVER!!!!!
By: Jayne Doe on January 21, 2017
Units are in very poor conditions. (Wished I could post pictures on here) Dirty Smelly Carpets, Roaches, Maintenance NEVER fixes anything right
Rated : 1/5 (1 Vote)
By: Are utilities furnished on December 15, 2016
Do not sign a lease here! I signed a lease back in March, and in the summer I found out that I wouldn't be able to go back to school. With the "new management" that took over, they were extremely unhelpful and rude. I paid all of the fees I needed to pay, racking up into hundreds of dollars and found someone to take over my lease. I DO NOT HAVE A LEASE WITH THEM ANYMORE AND I NEVER MOVED INTO THE APARTMENT. I now find out that I have a debt collector in Georgia coming after me for a $100 fine that Gateway issued in my name for the 'damages and cleaning that was needed when you moved out'. Again, I NEVER MOVED IN. I am a 19 year old college student and this 'debt' is going to remain on my record. My lawyer is currently speaking with the agency to get me out of this insane fine. Gateway is harassing, they are rude, they are unhelpful. I would never recommend this apartment complex to anyone.
Rated : 1/5 (1 Vote)
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